Is your EMS system in survival mode? Are service cuts or a lack of equipment, resources or technology keeping you from managing, building or even realizing a model EMS system? How can you move your critical organization from survive to thrive?
This past November, I wrote an article for JEMS.com titled: What Makes a Model EMS System? I focused on how balancing your organization by using the quintessential EMS triad of success helps to ensure a model EMS system that thrives no matter what.
If you’re steeped in tradition or unencumbered by progress, your organization may be at risk of neglecting patient care, employee well-being or long-term financial sustainability.
How do you take your EMS system from survive to thrive? First you must understand and apply the quality-unit hour concept. I introduce this fundamental building block in detail in my JEMS article. Essentially, the quality you give delivers the quality you need to succeed.
Make a promise to deliver a quality-unit hour of service that includes the following…
- Responds effectively and efficiently to ongoing demands.
- Utilizes modern technology to collect and assess accurate data.
- Benefits from a dedicated, wholly driven team and its resources.
- Ensures financial stability and meets all safety regulations.
Integrate productivity, people, safety and assets, and you can build system success.
To effectively and efficiently implement the quality-unit hour, it’s key your organization is prepared to thrive. As I mentioned on JEMS.com, Model EMS systems administrators are highly adaptive. They take risks, and they learn from their mistakes. They are transparent and values-based, and they can always balance the EMS triad of success.
Start by exploring answers to these big questions: What do your customers expect? What do your employees need? How can you strike a healthy balance that serves both?
With that in mind, you must work diligently to keep all aspects of your EMS system in check. Only then will you begin to reap the perks of creating a model EMS system.
Learn to strike a balance in your organization. Contact Washko & Associates today.