The following is a list of recent clients and their related Healthcare and EMS projects grouped by provision type.  Please feel free to contact us if you desire to speak with any of these clients.

Washko & Associates Direct Consulting Projects & Clients

Genesis Health System – EMS Division, Quad Cities, IL | March 2018 to Present

Project Highlights: Comprehensive system review of all functional domains, Executive mentoring, Recommendations for financial and operational stabilization, Revenue cycle management enhancements, Strategic Planning, Strategy for growth and development

MEDIC, Davenport, IA | March 2018 to Present

Project Highlights: Assessment and recommendations for long-term sustainability of the MEDIC EMS system, EMS System Design Analysis, Project includes the potential conversion of MEDIC from NFP entity to a quasi-governmental entity under IA law

Western Berks Emergency Medical Services, West Lawn, PA | April 2017 to Present

Project Highlights: Comprehensive system review of all functional domains, Executive mentoring, Recommendations for financial and operational stabilization, Revenue cycle management enhancements, Strategic Planning, Strategy for growth and development

Allina Health Emergency Medical Services, Minneapolis, MN | December 2016 to Present

Project Highlights: High Performance EMS systems review and recommendations for process improvement

Priority Ambulance Service, Knoxville, TN | October 2016 to Present

Project Highlights: Pro Forma modeling of deployment plans for prospective business opportunities and RFP response development

Adventist Health System, Gordon EMS / Murray EMS, GA | April 2016 to November 2017

Project Highlights: Comprehensive system review of all functional domains, Executive mentoring, Recommendations for financial and operational stabilization, Revenue cycle management enhancements, Strategic Planning, Strategy for growth and development

Virtua EMS, Camden, New Jersey | November 2015 to December 2017

Project Highlights: Comprehensive system review of all functional domains, Executive mentoring, Recommendations for financial and operational stabilization, Revenue cycle management enhancements, Strategic Planning, Strategy for growth and development

ConnectHealth, Macon Georgia | September 2015 to March 2017

Project Highlights: financial due diligence and pro forma modeling of new JV, Includes comprehensive due diligence on both entities, MSO development, Project management and advisors to a new joint venture corporation between NavicentHealth and Community Health Services for the provision of ambulance services throughout southern Georgia, project management of organizational merger into new JV corporation, structural design of the new JV

NavicentHealth, Macon, Georgia | September 2015 to March 2017

Project Highlights: Creation of new joint venture EMS service “ConnectHealth”, for the provision of 9-1-1 services to the community of Macon, GA and surrounding counties, in conjunction with Mid Georgia Ambulance and NavicentEMS

Mid Georgia Ambulance (MGA) d.b.a. Community Ambulance, Macon, Georgia | June 2015 to Present

Project Highlights: Comprehensive system review of all functional domains, Executive mentoring, Recommendations for financial and operational stabilization, Revenue cycle management enhancements, Strategic Planning, Strategy for growth and development

Falck USA, San Diego, Bathell, Washington | November 2013 to December 2014

Project Highlights: Deployment plan development for RFP response for multiple communities within the United States

Greenville County EMS & Greenville Health System, Greenville, South Carolina | December 2012 to December 2013

Project Highlights: EMS Systems Redesign Analysis

Regional Emergency Medical Services Authority (REMSA), Reno, NV | December 2012

Project Highlights: Fire Based EMS System Redesign Recommendations Rebuttal

MEDIC EMS, Mecklenberg, NC | March 2012 to July 2012

Project Highlights: EMS System Analysis and Recommendations

Page, Wolfberg & Wirth (PWW), Mechanicsburg, PA | November 2011 to Present

Project Highlights: Various project collaborations on highly specialized EMS related issues

West Shore EMS & Holy Spirit Health System, Camp Hill, Pennsylvania | November 2011 to December 2013

Project Highlights: A/R Improvement, Demand Analysis, EMS System Analysis, Financial Analysis, Operations Improvement, Strategic Planning

Riggs Ambulance Service (RAS), Merced, California | May 2011 to January 2013

Project Highlights: Demand Analysis, EMS System Analysis, RFP response strategy development, Strategic Planning

Albuquerque Ambulance Service, Albuquerque, NM | March 2011 to September 2011

Project Highlights: Budgeting, Design of New Field Schedule and Posting Plan, EMS system design analysis and re-engineering recommendations, Mentoring of Executive Staff, Project Management over Implemented Recommendations, System Status Management Education of Workforce

Guidepoint Global, New York, NY | January 2011 to Present

Project Highlights: Client advisor on the EMS Industry

MedStar EMS, Fort Worth, TX | November 2010

Project Highlights: Response time and operational audit including audit of EMD QA program and processes

EVAC Ambulance, Daytona, FL | April 2010 to December 2011

Project Highlights: command and control restructuring, Demand Analysis, EMS system design analysis and re-engineering recommendations including centralized deployment model, peak-load staffing, senior management mentoring, speed loader implementation, staff training

Regional Emergency Medical Services Authority (REMSA), Reno, NV | November 2009

Project Highlights: Billing and collections systems design analysis, re-engineering assessment and Sansio ePCR automated billing and coding systems audit

East Texas Medical Center EMS (ETMC), Tyler, TX | October 2009 to December 2009

Project Highlights: 9-1-1 / Communications center staffing, Data reporting systems recommendations and review, technology and layout redesign recommendations, technology training and data capture accuracy assessment

Paramedics Plus – Three Rivers Ambulance Authority (TRAA), Fort Wayne, IN | July 2009 to December 2015

Project Highlights: Budgeting, Design and Deployment of Automated Reporting Systems, Design of New Field Schedule and Posting Plan, EMS system design analysis and re-engineering recommendations, Mentoring of Executive Staff, Project Management over Implemented Recommendations, System Status Management Education of Workforce

SeniorCare EMS, Bronx, NY | June 2009 to November 2010

Project Highlights: Budgeting, Design and Deployment of Automated Reporting Systems, Design of New Field Schedule and Posting Plan, EMS system design analysis and re-engineering recommendations, Mentoring of Executive Staff, Project Management over Implemented Recommendations, System Status Management Education of Workforce

Regional Emergency Medical Services Authority (REMSA), Reno, NV | March 2009

Project Highlights: Regional hospital diversion and off-load delay root cause assessment and recommendations for resolution

University of Maryland (UMBC) – Emergency Health Services Dept, Baltimore, MD | March 2009 to March 2011

Project Highlights: guest lecturer on EMS system design concepts, Pro bono development and training of professor and students on peak-load staffing tool for Graduate and Under Graduate EMS Management Program use

Community Care Ambulance Network, Ashtabula, OH | December 2008 to June 2012

Project Highlights: Budgeting, Design and Deployment of Automated Reporting Systems, Design of New Field Schedule and Posting Plan, EMS system design analysis and re-engineering recommendations, mentoring of executive staff. Consulting and coordination of implementation of IAED based EMD program, Project Management over Implemented Recommendations, System Status Management Education of Workforce

0-3-3 Emergency Medical Services, Tbilisi, Republic of Georgia (Former Soviet Union) | October 2008 to December 2008

Project Highlights: 0-3-3 Systems Review and EMD Recommendations, CAD and Technology Systems Review and Recommendations, Demand Analysis, Peak Load Staffing Recommendations, Pro bono work with USAID and Emory University for comprehensive EMS system review, Training and Clinical Review and Recommendations

East Texas Medical Center EMS (ETMC), Tyler, TX | January 2008

Project Highlights: Demand Analysis, EMS Deployment Plan analysis and Redesign, Schedule Redesign

Life EMS, Grand Rapids, Michigan | June 2007 to Present

Project Highlights: Budgeting, Design and Deployment of Automated Reporting Systems, design of new field schedules and posting plan, EMS System Design Analysis & Re-engineering Recommendations, mentoring of executive staff. Billing and collections systems design analysis and re-engineering assessment. Guidance on ACE accreditation with IAED for their existing EMD program, Project Management over Implemented Recommendations, System Status Management Education of Workforce

Wake County EMS, Raleigh, North Carolina | May 2007

Project Highlights: System Status Plan Build

Cetronia Ambulance Corps, Allentown, Pennsylvania | January 2007 to December 2008

Project Highlights: Complete HPEMS system redesign, design of automated reporting and KPI systems, development of new schedules and posting plans, Mentoring of Management and Executive Staff, operational analysis and best practice recommendations, SSM education of workforce

San Diego Medical Services Enterprise (SDMSE), San Diego, California | September 2006 to December 2006

Project Highlights: Demand analysis development including Average Peak and Demand Consumption analysis, Task time analysis and supply to demand analysis of existing resources.

Zoll Data System, Denver, Colorado | October 2005 to September 2006

Project Highlights: client education on Resource Planner and custom analysis / consulting for business improvement, development of white paper for Resource Planner product, Education of sales and engineering teams on System Status Management and High Performance EMS, R & D design input on new product lines

Jersey City EMS, Jersey City, New Jersey | June 2005 to November 2010

Project Highlights: Design and Deployment of Automated Reporting Systems, design of new field schedules and posting plan, Mentoring of Management and Executive Staff, Operational analysis and reengineering recommendations, Organizational Design Consulting, System Status Management Education of Workforce

Rural Metro Corporation | June 2005 to October 2005

Project Highlights: Assist with multiple RFP responses for HPEMS contracts. Includes pro forma deployment and financial modeling, competitor response analysis, schedule and deployment plan development, what if scenario testing

Regional Emergency Medical Services Authority (REMSA), Reno, Nevada | June 2005 to October 2005

Project Highlights: CAD Hierarchy Redesign Consulting, Capital Budget Planning, Design and Deployment of Automated Reporting Systems, Design of New Field Schedule and Posting Plan, Mentoring of Management and Executive Staff of Contractor, Operational Analysis & Reengineering Recommendations, Organizational Design Consulting, System Status Management Education of Workforce

MedStar, Fort Worth, Texas | May 2005 to October 2005

Project Highlights: Capital Budget Planning, Design of New Field Schedules & Posting Plans, EMS System Design Analysis & Reengineering Recommendations, Headcount Management, Mentoring of Management & Executive Staff, Operational Analysis & Reengineering Recommendations for Authority Takeover of Contractor, Organizational Design Consulting, Pro Forma Modeling of EMS System Design Changes, System Status Management Education of Workforce

Paramedics Plus, Tyler, TX | May 2005 to December 2015

Project Highlights: RFP Response / Acquisition Team member

Paramedics Plus / Sunstar, Pinellas County, Florida & Paramedics Plus / EMSA, Tulsa, Oklahoma | March 2005 to December 2015

Project Highlights: Budgeting Analysis, Design of New Field Schedules & Posting Plans, Headcount Management, Management & Executive Staff, Mentoring of Supervisor, Operational Analysis & Reengineering Recommendations, Pro Forma Modeling of System Design Changes, Profitability Improvement Consulting & Planning, System Status Management Education of Workforce

North Shore – Long Island Jewish Healthcare System, Long Island, New York | April 2004 to November 2010

Project Highlights: Budgeting, Conversion of Tiered ALS/BLS System to all ALS, Design and Deployment of Automated Reporting Systems, Design of New Field Schedule and Posting Plan, EMS System Design Analysis & Reengineering Recommendations, Mentoring of Executive Staff, Project Management over Implemented Recommendations, System Status Management Education of Workforce, Systems Engineering of new Supply and Logistics Systems

Metropolitan Ambulance Service Trust (MAST), Kansas City, Kansas | May 2003 to October 2005

Project Highlights: Audit of Prior Contractor’s Performance, Budgeting Analysis, Design and Deployment of Automated Reporting Systems, Design of New Field Schedules & Posting Plans, Mentoring of Executive and Management Staff, Operational Analysis & Reengineering Recommendations for Authority Takeover of Contractor, System Status Management Education